Our Reviews

At The Garden Shop Florist, Whitley Bay we're passionate about being the best – with customer satisfaction our number one aim. That's why we work tirelessly to deliver beautiful fresh flowers every time.

Deborah
1st March, 2026
Excellent service. Recipient loved the flowers. Good value.
Mrs Susan White
13th February, 2026
Beautiful basket flower arrangement was delivered to my mum on her 94th birthday. So easy to order online from abroad. Thank you
Susan White
28th December, 2025
Easy to order online and delivered abroad, on time. Flowers were lovely
Scott
15th September, 2025
Timothy
4th August, 2025
excellent
Mrs Astrid Lynn
3rd August, 2025
Fast delivery as stated on website . Beautiful bouquet and very pleased with this company .
Ian
21st July, 2025
Excellent service, I ordered I the late evening & got a personal acknowledgement within in an hour via text. The flowers were superb and delivered in perfect time. Would highly recommend this florist.Excellent service, I ordered I the late evening & got a personal acknowledgement within in an hour via text. The flowers were superb and delivered in perfect time. Would highly recommend this florist.
Maureen Henderson
19th July, 2025
Excellent service, would recommend highly Mo Henderson
Rolf
25th February, 2025
Very good
Pam Wood
16th January, 2025
Easy to order and was delivered on the day requested. The recipient loved the flowers.
Mrs Pam Wood
12th January, 2025
Lovely flower arrangement. The recipient loved them. Thank you.
Aery
20th November, 2024
Everything was perfect! 10/10
Miss Ana Sojar
12th November, 2024
Mr Rhys Johnstone
1st November, 2024
Amazing flowers and fast delivery
Mrs Anne Foreman
1st November, 2024
Same day delivery of a gorgeous floral gift to cheer someone up. The flowers looked lovely and fresh and they arrived despite me giving the completely wrong address thanks to Sarah doing some detective work. Hugely appreciated thank you!
Robert Smith
7th September, 2024
The order process was easy and fast. I ordered from the U.S. to the U.K. With no issues. The flowers were delivered on time and my mom said the delivery lady was very nice.
Mrs Heather Ledger
22nd August, 2024
The recipient was delighted with the lovely flowers she received.
Louise
2nd August, 2024
Excellent
Miss Charlotte POFFLEY
15th June, 2024
Thank you so much for an amazing service and efficiency. My boyfriend has never received flowers, let alone someone knocking the door & waking him up. Just what I planned. Beautiful flowers and fantastic service. Thank you for helping me make this happen xx
Ian Hobson
5th June, 2024
I ordered a funeral flower display for £55. The display was really beautiful. Several people approached me after the service and mentioned how lovely they were. I will not hesitate to use this service again
Miss Laia Valldosera Martínez
4th June, 2024
Beautiful fllowers and awesome attention by The Garden Shop Florist. Fast delivery as requested, everything perfect!
Maureen Webster
31st May, 2024
My daughter is very happy with her flowers and says they are super pretty. Thank you
Consumer
3rd May, 2024
Good selection of products that are fairly priced. Friendly and helpful helpful customer service. Prompt and efficient delivery.
Mr Derek Wager
28th April, 2024
Beautiful flowers. Beautiful arrangement. Delivered on time. Thank you.
Patrick
26th April, 2024
Excellent
Ms Karen Dorans
24th April, 2024
Beautiful fresh flowers delivered per order. Happy with the service.
Maureen
8th April, 2024
Very professional service easy to use website.Would highly recommend .Beautiful flower arrangement, fast professional service would highly recommend.
Paul
27th March, 2024
Easy to use website. Flowers arrived within two hours! Excellent Ordered flowers and were deliver 2 hours later!!! Excellent!!!!
Mrs Sally Hunt
21st March, 2024
Ordered flowers and were deliver 2 hours later!!! Excellent!!!!
G Milne
31st December, 2023
High standard of bouquet and delivery.My cousin was so pleased with her Christmas gift .
Mr Ian Young
22nd December, 2023
Excellent.
Christina
16th December, 2023
Excellent newsLocal fantastic service and choice
Mrs Maureen Causer
11th December, 2023
Great service and communication. My aunty loved the beautiful arrangement.
Mr Alan Eaton
13th October, 2023
Delivered on time and my niece loved them.
Susan Dowse
28th September, 2023
Same day delivery. Although not exactly as shown the bouquet was really nice and liked by the recipient
Mr Jeff Craigen
2nd September, 2023
I needed flowers delivered quickly. Job done, easy service 10/10. Would I use again Absolutely. Nice job guys
Ms Karen McLaughlan
15th June, 2023
Flowers delivered so quickly and my Neice loved them, said they were beautiful. Thank you The Garden Shop
Mr Leon Gingell
2nd June, 2023
Fantastic flowers and delivered perfectly. Would highly recommend this florists for a great bouquet. Girlfriend loved them, well impressed. Thank you ladies
Mr John Ridley
17th May, 2023
Many thanks great service, no fuzz, flowers were on time and looked great John Australia
Mr Alan Linfoot
20th April, 2023
Excellent service from a helpful and caring staff.. The flowers were lovely too
Ms Kathleen Wappett
4th April, 2023
Excellent flowers and delivery
Mr Simon Kilmister
19th March, 2023
Thanks for the delivery for my Mum today. Great service and beautiful flowers - shes very happy!
Clare
10th March, 2023
Great service, flowers ordered and delivered the next day, recipient was very pleased with them.Ordered online, uncomplicated process, flowers delivered the next day as requested.<br />Recipient said they were beautiful.
Mr Alan Vaughan
28th January, 2023
Really pleased with the bouquet and the ease of ordering.
Mrs G Mitchell
22nd December, 2022
Excellent service. Flowers were much appreciated. Thank you.
Danny Dobson
11th December, 2022
Easy to use website, good range of flowers and prices, easy to pay and swift to deliver. Very happy with the service.
Mr & Mrs Johnston
26th October, 2022
Beautiful flowers as described, arrived when they should have done. My sister was delighted.
Christine Hooper
18th October, 2022
Flowers were delivered quickly, and true to illustration. My two nieces loved them
Derek J
12th October, 2022
Delivery was as promised and flowers were beautiful fresh and arrangement. Recipient was extremely pleased with them.
Donald Power
1st October, 2022
We were happy with the ease of ordering from Australia and the recipient was very happy with the flowers. They looked very similar to the illustration and were delivered promptly.. We will use this florist again.
DD
26th September, 2022
Mum was absolutely delighted with her Autumn arrangement. The flowers were fresh, the colours were as described and they were delivered promptly. I was notified by email as soon as she had received them - service couldn't have been better. Many thanks, they really lifted her spirits.
Mrs sue Hunt
17th August, 2022
was delivered within 1hr 30mins of ordering and my daughter was delighted with them. well done
albat
4th July, 2022
Impressive and well presented gift. Florist previously used, and will use again.
Sharon Morley
8th June, 2022
The reason I have given three is because the first lot of flowers I ordered which was on the website they couldn't get anybody to do it for the price it was on so I had to go and find a different florist which was more expensiveCannot fall these florists I was given some of the wrong address where I needed funeral flowers to go to and they phoned me first thing this morning to let me know managed to get the right address and the flowers arrived on time great job thank you very much would recommend
Miss Sharon Morley
1st June, 2022
Cannot fall these florists I was given some of the wrong address where I needed funeral flowers to go to and they phoned me first thing this morning to let me know managed to get the right address and the flowers arrived on time great job thank you very much would recommend
Mrs P
23rd March, 2022
Easy process when ordering flowers for a friend. A good range of bouquet choices with reasonable prices.
Mr Trevor Brown
20th February, 2022
Excellent service! Ordered in the afternoon, delivered the very next morning, and they looked superb. Highly recommended.Excellent service from my local florist. Order placed in the afternoon and delivered the following morning. Flowers looked perfect and my wife loved them. Highly recommended. Cheers!
Mr Trevor Brown
13th February, 2022
Excellent service from my local florist. Order placed in the afternoon and delivered the following morning. Flowers looked perfect and my wife loved them. Highly recommended. Cheers!
Mrs Cortina Spooner
11th January, 2022
The flowers we ordered were for a very special Auntie who passed away and the wreath that was made was far better than expected and the flowers were beautiful. Thank you to all concerned.
Michael
26th December, 2021
professional service and beautiful flowers very happy.great service great flowers
Joy Cox
26th December, 2021
Very pleased with the service received, flowers delivered efficiently and on time. Would definitely recommend them
Mrs Mayreen Buchan
2nd December, 2021
Fantastic service - beautiful flowers! Thank you.
Carol Hilton
3rd November, 2021
Our flower delivery surpassed our expectations fabulous
G
20th October, 2021
Apparently the flowers were great. But I have been bombarded by emails asking me to set up an account and to rate their service. I have emailed asking them , the caring sharing web team, to stop - but to no avail. Genuinely sorry to give a business a poor rating, but enough is enough. I just wanted to buy and send some flowers - once. Don't need an account and 3 to 4 emails a week.Recipient thought the flowers were lovely.
Dorothy Anne Holmes
19th October, 2021
The flowers were for sister's 60th, she said they gorgeous t so beautifully wrapped
Alan
9th October, 2021
Ordered and delivered within one hour, well presented and long lasting.Good and long lasting …..
Hazel
31st August, 2021
Lovely flowers delivered with a balloon of my choosing. They were delivered when I asked and were absolutely gorgeous, my friend was delighted with them x
Mrs Victoria Bruce
27th August, 2021
Beautiful flowers- thanks
Mr Michael Robinson
12th August, 2021
Excellent immediate service and lovely flowers
Michael
25th July, 2021
Easy transaction, good website.Poor selection of flowers supplied which didn't see out the week.Defnitwly didn't appear fresh although I accept that the hot weather being experienced may have seen them over the hill a lot quicker. Don't think I'll use their services on future.
Response on 30th November, -0001

The Garden Shop Florist contacted the customer via email as they couldn't reply to the review at the time. They have since sent out a replacement bouquet and apologised.
Mrs Sharon Micenko
23rd July, 2021
Seamless ordering and really excellent flowers. Thank you so much. My sister is thrilled.
KLWK
21st July, 2021
Lovely flowers, great service and I would definitely recommend!Beautiful flowers and prompt delivery - highly recommend! Thank you.
Miss Karen Kemble
16th July, 2021
Beautiful flowers and prompt delivery - highly recommend! Thank you.
Julie
10th July, 2021
Ordered on a Saturday and delivered within one hour of order being placed. Amazing bouquet and value for money.
Ms Joanna Mazurkiewicz
6th July, 2021
Fantasticly quick. We ordered these flowers for an urgent situation at 10pm online, and they were delivered before lunch time the next day
Mrs Joann Scott
1st July, 2021
good service, had a bit of trouble with my order but it was all sorted out in the end. The flowers where very pretty, so I was very happy.
Brenton
26th May, 2021
The flowers were delivered first thing in the morning on the delivery day. The flowers were beautiful and very well presented.Beautiful well presented flowers delivered on time.
John
16th May, 2021
Delivered as promised, very pleased.
Miss Kirsty Dalton
14th May, 2021
Fantastic! Quick delivery x
Inga
11th May, 2021
Arrived on time which was requested. The bouqet looked even better than in picture on website. Completely and highly satisfied, definitely will buy again Recipient is highly satisfied and surprised
Mrs Eileen Burns
30th April, 2021
Excellent service all round.Recipiant loved the flowers.She sent me a photo and they were beautiful.
Miss Charlotte Wilkinson
31st March, 2021
Brenda
30th March, 2021
good quality servicedid everything asked of you and more
Mr Shaun Donnison
25th March, 2021
Holly
22nd March, 2021
Lovely bunch of flowers delivered the next day. Thank youLovely bunch of flowers delivered the next day. Thank you
David Thomas
20th March, 2021
Excellent service. Flowers delivered as requested & on time
Mr Peter Chick
14th March, 2021
Excellent
Mr Colin Stafford
13th March, 2021
Excellent service. They were very helpful when i mixed the date up i required the flowers delivered
Christie Davison
3rd March, 2021
Excellent service and beautiful flowers
Mr Sean Conaty
26th February, 2021
Great service, ordered 8am had them by 11:30
Mr and Mrs Jan and Annette Rass-Hansen
23rd February, 2021
quick delivery, very satisfied
Pauline Hedley
28th January, 2021
Lovely flowers and very prompt
Mr Gary Reed
19th January, 2021
Excellent service - good communication, spot-on delivery and a lovely bunch of flowers - much appreciated by the recipient on her birthday (an elderly lady living on her own).
Mr Malcolm Aiston
16th January, 2021
Excellent service excellent flowers
Mrs Elizabeth Challinor-Cole
12th December, 2020
Great service. So easy to use. Flowers were from a local florist who created the most stunning arrangement. The flowers were fresh and delivered on time. 5 star service all round. Would highly recommend.
Mrs Mary Phillipson
3rd November, 2020
Brilliant service - delivered within an hour of ordering which made my sisters birthday extra special. Thank you!
Anna
23rd October, 2020
Fabulous service. Fabulous flowers. Very happy customer
Mrs Mary Anderson
23rd September, 2020
The flowers were so beautiful and so much prettier than the photo I had ordered them from.Thank you you deserve an excellent rating.
Colin Stevenson
17th September, 2020
flowers arrived on time, even though I was bit late in ordering. Wife over the moon with them.
Mrs Helen Campbell
17th September, 2020
Thank you - the flowers arrived today. They are beautiful. Great service.
Mr Colin Stevenson
8th August, 2020
Flowers arrived on the day of wife's birthday and she loved .
Mr Peter Young
1st August, 2020
Lovely display - arrived on time.
Mrs ELIZABETH LOWERY
14th July, 2020
My daughter is delighted with her beautiful flowers, and the picture she sent me upholds her view! Prompt delivery too, at this difficult time.
Mrs Gill Ross
11th July, 2020
Great service Thank you
Miss Brenda Urquhart
8th July, 2020
The recipient of this belated birthday gift was reduced to tears at they're loveliness. Massive thanks x
Mrs Shilagh Harris
25th February, 2020
Recipient absolutely delighted. Said it was the loveliest freshest floral arrangement I'd ever sent them it was for my daughter and she deserved the best after a rather tumultuous year last year. Communication was excellent as was the delivery service. Many thanks will peruse this florist again.Absolutely delighted. The speed efficiency and quality of the flowers was spot on. The recipient was thrilled said the flowers were beautiful. Will definitely use this florist again
Debbie Bennett
24th February, 2020
Friendly, efficient service, would use them again!
Mrs Shilagh Harris
21st February, 2020
Absolutely delighted. The speed efficiency and quality of the flowers was spot on. The recipient was thrilled said the flowers were beautiful. Will definitely use this florist again
Lorna
16th February, 2020
Great choice of flowers thanks
Majorie Wilson
29th January, 2020
Great customer service and the funeral flowers were delivered on time and beautiful.Once again fantastic service and the flowers are absolutely amazing thank you
Janet
20th September, 2019
I ordered these flowers for a lady at work who was getting married, when the flowers arrived at work they were absolutely beautiful and I felt worth every penny. The lady who brought them was nice to . I wouldn’t have a problem recommending Direct2florest and will definitely use them again in the futureAbsolutely beautiful flowers,fantastic value for money
Lesley
30th June, 2019
Good and easy transaction with good communicationFlowers were smaller than expected and different colour to what was ordere,
Richard
18th April, 2019
User friendly website, quick delivery and the recipient very happyUser friendly website, quick delivery and the recipient very happy
Mr RONALD NOBLE
14th February, 2019
Flowers for Valentines Day.... My Wife was very pleased and commented on the Beauty, Freshness and vivid colours, delivery was spot on ! Thank you.
Mr Richard Robson
23rd December, 2018
Easy to use website, and flowers were just as in the photo and were appreciated by my family on he other side of the world.
Peter
1st December, 2018
Beautiful blooms, thank you
Elizabeth
30th October, 2018
My granddaughter was delighted with her gift.
Ms Cora-Ann Dodd
29th September, 2018
Didn't see the flowers but delivery speed was fantastic! Thanks
Michael
3rd August, 2018
Spoke with the shop on the morning to confirm they had the delivery, they confirmed this and waited for the fresh flowers to arrive m. They looked beautiful as well i had one happy grandma.
Victoria
20th June, 2018
Beautiful flowers delivered the same day. Excellent service.
Jane
5th February, 2018
I ordered the Florists' Choice from the Garden Shop for my daughter's birthday. The order was delivered promptly as arranged and she was thrilled with them, she said a stunning bouquet of lilies, roses, carnations and gypsophila. Thank you Garden Shop.
Roger
5th July, 2017
Simple and good
Adrien
4th April, 2017
They delivered exactly what I had asked for
Rita
28th March, 2017
see above
Mrs Viv Murray
13th March, 2017
My mother was thrilled with the beautiful birthday flower arrangement! Prompt service and great value for money - brilliant to know that there was no delivery fee or extra hiddencharges!
jane
7th February, 2016
Lovely arragement my daughter was delighted with the flowers